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Skills

  • Client Administration
  • Client Assessment
  • Correspondence Management
  • Data Management
  • Personal Assistant
  • Phone Support
  • Salesforce
  • Social Media Manager
  • Admin Assistant
  • Administrative
  • Administrative Assistance
  • Administrative Assistant
  • Appointment Setting
  • Assistant
  • Calendar Management

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Services

  • Your Social media marketing manager

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I will be your Professional Social Media Manager! Social Media Management is the most important service for each company worldwide. I provide natural and organic Marketing Management for your Online Business...

    Admin AssistantAssistantCopywritingCRM ManagementCustomer Support

  • Awesome Administrative Virtual Assistant

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    if you need an efficient administrative or personal virtual assistant then look no further. I'm here to assist you with the following tasks: As a Virtual Assistant, I offer the following service: General...

    Admin AssistantAdministrative AssistantAppointment SettingAssistantCalendar Management

  • Personal admin Virtual Assistant

    $30/hr Starting at $60 Ongoing

    Dedicated Resource

    Our daily activities can be very hectic, time-consuming, and stressful at times. With so little time in the day to fulfill all of your tasks, I am here to help you. I have six years of experience as a...

    Admin AssistantAdministrativeAdministrative AssistanceAssistantClient Administration

  • Data Entry Services

    $10/hr Starting at $60 Ongoing

    Dedicated Resource

    Do you need help in obtaining, arranging and entering data into a worksheet? If so, you are at the right place. Hire me, and I will do nice and competent work at the minimal rate possible. I have vast...

    Data CollectionData EntryData ManagementData MiningMicrosoft Word

  • Customer Retention / Support Service

    $13/hr Starting at $1K Ongoing

    Dedicated Resource

    Are you looking to improve the Retention % of your customers? Do your customers request cancellations through e-mail/chat and your success rate is really low? Do you have a team that is looking to be...

    Client AdministrationClient AssessmentClient ContactClient Issue ResolutionClient Orientation

About

Customer Service Representative/Virtual Assistant

As an experienced, versatile and virtual freelancer since 2019, I have dedicated my skills and passion to clients who value Quality over rock-bottom rates. My detailed-oriented, hard-working, quick-thinker-on-his-feet professional traits are highly valued, especially when dealing with customers. In addition to my upbeat personality, I know that I can certainly be an asset to the right Client.

My online work experience and strengths include:
* Customer-related escalations are handled professionally.
* Client Account Management/Follow up/Feedback
* Process/Project Management (including Creation, Implementation and troubleshooting)
* Administrative & Information Management
* Document & Presentation Creation
* Customer Retention
* CRM software

My vast experience, especially working with large organizations like Idera, Inc, has allowed me to become very innovative in ensuring that the client's requirement is achieved with the utmost quality.

Other software experience includes Salesforce, Slack, Google Apps, MS Office Apps, and native CRMs just to name a few. As an efficient learner, I am also able to comfortably learn and utilize any software that I have little or no experience using.

Work Terms

Available full-time for bulk-size projects, more than 50 hours a week. I require 50% upfront to start and 50% after the work is done. If you have any questions in your mind regarding work terms.

Support - Availability on Skype and Guru

Reports Status - Weekly, Monthly Reports with Detailed Everything.

Response Time: Max 1 hour

Turnaround Time: Max 2 hours

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