An MBA (Master in Business Administration) with a valuable cumulative professional experience of more than 18 years in real world.

Summary:
A multilingual complete team player with a zest to empower his team members with job knowledge, coupled with cyber-info, which does wonders for the attainment of organizational goals efficiently and effectively.

Objective:
To join a challenging, reasonable and creative position in a national/multinational organization, with enough room for service and learning, which would help me to groom myself to pace with this rapidly changing world of science and technology of today.

Professional Experience:

April-2000 to date
Serving in National Telecom. Corp. as a regular employee.
Designed, developed, deployed and implemented HRM software.

February-2005 to October-2012
Part time services rendered in Various Organizations i.e.
• Uzbekistan Airways as Manager HRM
• Netkey College of Computer Sciences as Lecturer/Trainer
• Bahria Town (Pvt.) Ltd. as Customer Relationship Officer

Academic Qualification:
• MBA (Masters in Business Administration) with specialization in Human Resource Management from AIOU in 2007.
• PGD (Post Graduation Diploma) Computer Sciences from AIOU in 2003.
• Graduation with majors in Humanities in 1997.

Trainings:
• Development of Customer Care from Management Development Institute, Islamabad.
• Database Management and Graphics from Telecom. Foundation, Authorized training provider for Govt. Telecos.
• Accent Development (Native American Accent) and Call Center Training” from (PITB) Punjab Information Technology Board, Lahore.
• Customer Care and CRM (Customer Relationship Management) from Bahria Town (Pvt) Ltd.
• Skillful Management of Call Center Equipments from Bahria Town (Pvt) Ltd.

Distinctions
• Got recognition at National Level by receiving “Excellence Award for the year 2004” by the Chairman NTC.