System Administrator / Docker expert / Voip expert /Server expert / Vicidial / Freepbx / Data Entry / SEO Expert / Digital Marketing / Wordpress Website Designing
10+ years of experience in IT Service Operations, Technical helpdesk and Network Support comprising 4+ years’ experience of leading tier 1 and tier 2 Technical Analyst and Support Engineers. A result oriented and customer focused individual seeking a position utilizing the following skills:
o System Support: Windows10, SQL Server, VMware Certified Professional, Desktop Support, Server Support, Troubleshooting, Backup, Data Recovery
o VOIP Support: Zyco PBX System (Asterisks Based) Troubleshooting Calls issues, Vicidial Call Center Solution, Skype for Business IP Phones Yealink T49 G
o Contact Centre Operations Management (Customer Retention, Customer Satisfaction, Technical Account Management, Training, Team Performance Management)
•Expert in Docker, Docker swarm and Docker composer.
•Expert in VoIP opensource such as vicidial,freepbx,opensip,freeswitch.
•Expert in making Docker email server and Ubuntu servers.
•Expert in Linux hosting server.
Website Design: WordPress websites, HTML Websites, Ecommerce website.
SEO Expert: Keywords Finding, Onpage Seo, Off page seo, Seo Audit Reports, Ranking websites to top google.
Work Terms
I can work 8 hours a day and can manage time in weekend also.