Freelance Data Analyst
Experienced VAS support specialist and a data analysis enthusiast, looking forward to starting a new career as a freelancer in data analysis field.
I was graduated from Faculty of Engineering Alexandria University, Communications and Electronics department year 2016.
I worked in Udacity Data Wrangle project, gained a not-bad experience in this field in which I could figure out many useful insights that could helped @WeRateDogs account to enhance their performance.
I worked as a VAS support specialist since June 2018 and till now.
my roles were:
· Solving Customer problems escalated from 24/7 front line team.
· Deploying the security recommendation after validation with the suppliers
· Deploying corrections and hardware/software upgrades on the operational nodes.
· Applying acceptance tests on the operational nodes.
· Escalating and following-up on problems with the suppliers and implement their