Work in silence and speak as needed.

Programming and Project Management skills with 15 years’ of experience, in implementing, maintaining & supporting information technology solutions for Fortune 500 companies in Healthcare, Insurance & Retail sectors.

Skills include process automation tools & techniques, analytical thinking and creative problem solving. Proven ability to apply customer service concepts to IT, to improve user experience for clients, employees and administration.

1. Project Management Professional (PMP) ®
2. ITIL® Foundation Certificate
3. Microsoft Azure Fundamentals
4. Azure Data Scientist Associate

Education Details:
National Institute of Technology | Master's in Applied Electronics (M.Sc.) | 2001–2003 | Tiruchirappalli, TamilNadu, India
St. Joseph’s College | Bachelor in Physics (B.Sc.) | 1999–2001 | Tiruchirappalli, TamilNadu, India.

Analytical Skills - Identify improvements to operational, business process by analysis of various data sources.
Process Streamlining – Collaborate with teams, clients, management to articulate the benefits using data driven approach.
Communication – Adept in practicing active listening by addressing a monthly average of 17 “P1” calls with multiple stakeholders.
Problem Solving – Take a practical approach to problem solving and decision making by empowering and enabling the team.
Programming – Working experience in multiple programming languages like COBOL, VB .Net, Python.
Tools – Adept in using RPA tools UIPath, Automation Anywhere, WinAutomaion.
Latest technology – Processes basic knowledge in Cloud and Machine Learning concepts.

Work Terms

Three words - Work from home.