IT Support/System & Network Administration (Chat/Email/Ticket/Phone)
I'm a System and Network Administrator with more than 8 years of experience providing phone,email and chat support for customer across the globe.
I provide top quality support for various issues such as desktop and server support which includes Outlook issues, VPN issues, internet connections, antivirus, VCenter, Veeam, Azure, AWS, GCP, N-central MSP, Cloud Backup solution,computer performance,Office 365 troubleshooting,Backups,general hardware and software and much more.
I’m a techno functional person. I can handle systems infrastructures, Network Infrastructure, IT Operation and IT Security
I have a dedicated room, as my home-office, with state-of-the-art Acer nytro 5 Laptop and a cable broadband with a speed of 20Mbps. In rare case of me needing a backup, I use my Jio 4G data connection. The computer has updated security software and genuine Windows 10 Pro operating system. I am available for Phone, Chat as well as email support. Well if you are looking for a young dynamic mind combined with experience then I should be the right choice.
Technical Skills -
* Vcenter, ESXI monitoring and maintenance
* Veeam Backup monitoring and Troubleshooting
* Monthly Schedule Windows Workstation and server patching
* N-Central Device centralized management- MSP
* Office 365 installation, Creation and configuration.
* Windows Active Directory, DNS server, DHCP server, FTP server, IIS Server and AD Server Installation, configuration and maintenance
* Linux installation and configuring
* Group Policy Management and Deploying
* ISP ticket registering and followup
* Fortigate firewall installation, Configuring and maintenance
* Watch guard Firewall installation, Configuring and maintenance
* IPSEC, SSL VPN Site to site creation
* Domain User Creation and permission setup
* Installation, Configuration and Maintaining AWS, GCP and Azure Cloud Servers
* nexpose security audit and remediation services
* Web hosting, SSL certificate installation
* Daily Ticket handling & IT support
Work Terms
$ 8.00/hr