Exceeding Customer Expectations through innovative solutions

I am an enthusiastic and dedicated professional with extensive experience across areas of Data Entry, Conversion and Interpretation . I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurized working environment.

• 10 Years of Experience in Customer Service Industry, Trained on KYC and Sanction Policies with FSA (UK)

Areas of Expertise
Customer Service Management
Complaint Handling & Resolution
Customer Satisfaction Enhancement
Training & Quality
Team Building
Cost-Reduction Strategies

Personal Skills
• Possess effective presentation, verbal and written communication skills
• Effective planning and organizational skills
• Ability to successfully manage multiple priorities and assignments
• Capacity to approach problems effectively and creatively
• Effective team player bringing enthusiasm and energy in the group
• Effective time management
• Highly committed and motivated

Work Terms

Hours of Operation : 24/7
Payment Terms: Can be confirmed on Task Finalizing
Preferred Communication : Email/Whatsapp/Skype/Viber/Phone