Administrative Excellence Meets Proactive Support: Your Ideal VA
I am a results-oriented Virtual Assistant and administrative professional with a proven ability to streamline operations and support businesses in achieving their goals. With expertise in virtual assistance, data entry, email marketing, customer service, and general administrative tasks, I am committed to delivering top-notch support tailored to your unique needs.
In my role as a Virtual Assistant at Shadow Cottage Press, I managed a variety of tasks including email correspondence, calendar scheduling, and social media coordination. I prepared presentations, created organized spreadsheets, and implemented efficient workflows to improve operational performance. By researching and recommending innovative technologies, I helped the company optimize its processes, demonstrating my adaptability and commitment to excellence.
I hold a BA in Urban and Regional Planning with IT from Maseno University, equipping me with a solid foundation in data analysis, project management, and sustainable development. This academic background complements my professional skills, enabling me to approach tasks analytically and with great attention to detail. I am proficient in data tools such as SPSS, ArcGIS, and AutoCAD, and I bring this technical expertise to my administrative roles.
During my time as a Relationship Officer at Equity Bank, I further developed my customer service and problem-solving abilities. I efficiently handled financial transactions, resolved discrepancies, and supported clients in opening individual and corporate accounts. I also managed inquiries and disputes, providing timely solutions that ensured client satisfaction. These experiences strengthened my interpersonal skills and ability to thrive in fast-paced environments.
Key strengths I bring to the table include:
Email Marketing and CRM Management: I have experience creating impactful email campaigns and maintaining accurate client records to foster engagement.
Data Entry and Organization: My data entry skills ensure accuracy and reliability, making me a dependable resource for handling critical information.
Customer Service Excellence: I excel in addressing client needs, resolving issues efficiently, and building lasting relationships.
Tech-Savviness and Adaptability: My familiarity with tools like Zoom, CRM platforms, and workflow software allows me to quickly adapt to evolving technologies.
I pride myself on my strong organizational skills, attention to detail, and ability to handle multiple priorities simultaneously. Whether managing schedules, coordinating communications, or streamlining workflows, I approach every task with dedication and efficiency.
Let’s work together to simplify your workload and drive your business forward.
Work Terms
I am available for Part-time and full-time roles- a maximum of 40 hours per week.
Hourly rate is $7.
I am open to all communication channels that foster collaboration and maintain professionalism.