I am a person with a professional approach and reliable, not only fluent in foreign languages but also a highly qualified specialist in the field of customer service, administrative support, and virtual assistance.
Specialized in the customer service area for more than 5 years, I have worked with many kinds of businesses:
• Cryptocurrencies
• E-commerce and dropshipping businesses (eBay, Amazon, Shopify, Dropified)
• Windows/phone apps and software
• etc.
Experienced in using and proficiently managing applications/platforms such as:
• Ticket platforms: Gorgias, HelpSpout, Freshdesk, Intercom, Gmail, Zendesk, Zoho mailbox, and many other
• Communication applications: Slack, RingCentral
• Project management platforms/applications: Asana, Trello
• E-commerce platforms: Shopify, Dropified, Salesfreaks
• Other: G-Suite, MS Office, CRM, etc.
To achieve your goals, I will find an individual solution for each customer. The results of my work appear as a high level of customer loyalty and their desire to do business with your company more often.