Social Media by Nicky

Social Media by Nicky
EXPERIENCE

March 2023 - Present Social Media Consultants
NCB Group, Croton, New York

We understand that today’s economy is challenging and many companies want to stand out from the rest and show their appreciation to their customers, employees, and associates without spending a fortune.

Our Services have the perfect solutions. Do you need help managing your accounts across any of these 4 or more platforms, Facebook, Twitter, LinkedIn, Pinterest, but can't afford to hire a full-time social media consultant? Here's where we can help! We can help manage your accounts across all of these 4 or more platforms in the following areas:

• Maintaining existing accounts with daily updates on Facebook, Twitter, and Pinterest
• Researching and creating relevant content for post
• Scheduling and posting of content in all forms (i.e. text, images/pictures
• Setting up and managing your marketing campaigns, promotions & events
• Removing spam or unwanted content from your account
• Address issues that may develop and direct individuals to customer services
• Monitor and respond to comments, likes, questions, or requests and forward them to the company
• Engage and interact with your fans/followers/clients.

Canva Services

We can design anything from social media posts, posters, flyers, and business cards to infographics and e-books. Canva offers a wide range of customizable templates that you can personalize to suit your needs.

Problem-Solving

Negative Feedback and Reputation Management: Negative comments, reviews, or feedback on social media platforms can quickly spread and harm a business's reputation. Handling these situations effectively, addressing customer concerns by clients companies.

Troll and Hater Management: Dealing with online trolls and haters who spread negativity and engage in harmful behavior. It is deciding when and how to respond to such individuals while maintaining a professional image.

Content Strategy and Engagement: Creating engaging and relevant content consistently can be a struggle. Businesses need to find the right tone, voice, and content mix that resonates with their target audience, while also keeping up with the ever-changing trends.
Audience Diversity and Cultural Sensitivity: Social media connects businesses with a diverse audience. Being culturally sensitive and avoiding content that may inadvertently offend different groups can be challenging, especially in a global context.

Work Terms

5 days a week, M-F-4 hours a day