Ability to understand business requirements and translate them into technical requirements with highly effective deliverables.
• An Incisive professional holding more than 5 plus years of experience in the Information Technology has involved in various life cycle of project like Dev, Coding, Requirement Analysis, Customer Service, Technical support, Benefit coding, reviews, as well Exposure of Manual testing on Health care / Banking & Financial Services domain.
• Professional attitude as team spirit, planning, time management, flexible and sense of responsibility.
• Self-starter and continue to learn.
• As Analytical and logical thinker capability of apply basic and fundamental knowledge wisely.
• Intellectual integrity to envision business situation and maintain profession in high-stress situations.
• Effective communication skill to lead team
• Adept in coding, Process designer, Process Gap Analyst & Problem Solver in Technical support role worked closely with full stack development team.
• Experience in developing training presentations / manuals / SOPs, competency mapping, service standards, operational policies for business excellence and customer satisfaction.
Specialties: Java,
Tomcat,
HTML
JavaScript
MySQL
MS SQL
Work Terms
Stick to deadline and commitments post service support avail