Having 10+ years of relevant experience in ServiceNow development
Currently working as a Freelance ServiceNow Consultant.
Worked as Technical Specialist in Hexaware Technologies on ServiceNow Platform.
Worked in HCL Technologies in DryIce Autonomics, practice team as a ServiceNow Developer
Worked in Tata Consultancy Services as a ServiceNow developer as a member of Center of Excellence team.
Worked in Ericsson Global as Assistant Engineer, dedicated to ongoing ServiceNow Admin and BAU activities.
Experienced in customized development for ITSM applications Incident Management, Problem Management, Change Management, Knowledge Management.
Strong knowledge on Business rules, Client Scripts, UI Actions, UI Policies and other activities of the platform. SLA configuration, notification, Flow, Workflow design experience.
Worked on Third Party Integrations involving REST and SOAP methodologies.
CSM Implementation
HRSD Implementation
ITOM Implementation
Virtual Agent Development
Now Mobile Development