Transforming complex business processes into automations
A highly progressive, productive,and successful IT professional having 12+ years of overall IT experience with 5+ years’ experience on ServiceNow platform Implementation, Development and Administration.
Managing different customization and development activities in Service Now across different modules. Scheduling and performing remote deployments,supporting applications and Service Management solution (Incident, Problem, Change and Configuration Management), ITAM applications including SAM and ITOM applications (Discovery and CMDB).
The Service Management solution met the needs of clients within diverse industries (Insurance, Printing and Banking etc.)
Driven to meet and exceed productivity goals and customer expectations by delivering on application development, application support and solutions to meet specific client service needs. Maintaining project balance between Onshore and Offshore and met full customer satisfaction on the projects.
Work Terms
I can work in EST/CST hours.
My billing criteria is $20 - $40 per hour (depending on the kind of project)