Data Analyst | 7+ Years Experience in Excel-Based Analysis and Reporting | Driving Business Growth through Insightful Data Visualizations and Research Techniques
Hello, I'm Niky Setiawan, and I bring over 7 years of experience as a Data Analyst and Support Manager. In my previous role as a Support Manager at PT Apik Komunika Indonesia, I led initiatives utilizing Microsoft Excel to analyze data, identify trends, and drive business growth, resulting in a 20% increase in profitability. I'm proud of my ability to improve customer satisfaction by 20% and reduce complaints by 15% through comprehensive research techniques.
Previously, as a Support Supervisor at PT Makmur Bersama Sejahtera, I provided administrative support to a team of 13 members, conducted data analysis to identify areas for improvement, and monitored performance metrics to ensure targets were met.
My skills extend beyond administrative support and data analysis; I excel in communication, collaboration, and strategic planning. With a passion for technology and a keen eye for detail, I'm committed to leveraging my expertise to contribute effectively to any team or organization.
I'm excited about the opportunity to apply my skills and experience to new challenges and to continue driving success in a dynamic work environment.
Work Terms
Hours of Operation: I am available for full-time work, typically during standard business hours, Monday through Friday. However, I am flexible and open to discussing specific hours of operation based on the needs of the role and organization.
Payment Terms: I typically expect payment on a bi-weekly or monthly basis, in accordance with standard payroll schedules. However, I am open to discussing payment terms that align with the organization's policies and practices.
Preferred Communication Style: I prefer clear and concise communication, whether it's via email, phone calls, or video conferencing. I value open and transparent communication, and I am comfortable adapting to the preferred communication style of the organization or team.
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