i want to utilize my knowledge and skills to the best of my abilities during my stay at any organization, giving out my best and learning all I can
My name is Nilson Regis ,Iam a hard worker ,i worked in call center ,i have experience in sales ,inbound and outbound call.
my strenghs are
-Fluency in the English and Spanish languages, with excellent communication skills both in verbal and oral communication
-.Proficiency in numerous computer applications and software, including MS Word, Power Point, Excel, and several others
-.Highly motivated and driven to achieve set goals and targets.
.Ability to maintain a calm and composed manner when dealing with potentially explosive client situations.
Excellent customer service even to difficult callers
Multitasking skills to continue speaking to a customer while searching for information.
Strong work ethic leading to efficient and complete service
Great sales experience and persuasion techniques
Ability to work a telephone switchboard
Familiar with multiple computer programs and systems with a capacity to learn others
Work Terms
• August 2016 – April 2018 (Yavin Technologies, Inc.)
Customer Service Representative Inbound
French, English
• March 2015 - June 2015 (HOTEL TROPICANA)
Customer Service Representative
French, English, Spanish
• May 2012- November 2015 (ALORICA)
Customer Service Representative
French and Spanish
• October 2009 – February 2012 (Boost Mobile)
Customer Service Representative
Spanish
• January 2007 – December 2007 (DIGICEL - Affinity)
Sales Agent
Creole and French