Destkop Support L2 / IT Help Desk Tier - II
I have over 4 years of experience working as an Inbound Technical Customer Care Executive for Wipro and IBM, serving clients in the US, Canada, UK, and Australia. I have worked with HP and IYOGI, respectively.
I have Good English Communication skills. (Both written & Verbal)
Great Customer handling & SOFT skills experience.
Strong knowledge of Windows Advanced Troubleshooting over the phone & remote support.
Flexible with US/UK shift timing & days.
Have a Good "WORK-FROM-HOME" Setup. (High Speed Internet, Fast Computer, UPS Power Backup, Good Quality USB Headset)
Comfortable in 'MULTI-TASKING"
Typing speed of more than 55 WPM with an accuracy of 95% and above.
Hiring me would be an efficient choice for your organization.
Thank you for your consideration.
Work Terms
I am available to work 24x7, comfortable working in US/UK/CANADA & AUSTRALIA shifts.
Attachments (Click to Preview)
-