Nitin Saran

I have an overall experience of 7 Yeas in a BPO domain out of which for initial 3 years i had dialed for outbound sales

Client :- Bell Canada

Job responsibilities:

1. Deadline adherence for all tasks (including resolving K/o within the published Quality Standards )

2. Plan resources to ensure optimum capacity utilization.

3. Training of Agents on new updates.

4. Reporting & Analysis of Productivity, Quality & Test Scores.

5. Rewarded as the best performer and received Client Appreciation several times in this tenure

CLIENT - UK , US , AUSTRALIA

Job responsibilities:

1. Cold Calling

2. Tele sales - Achieving targets

3. Training of Agents on new updates.

Work Terms

I am available whenever you need me In short 24/7 availabilty