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Skills

  • Commercial Business Development
  • Conflict Resolution
  • CRM
  • Customer Conversion
  • Customer Focused Sales
  • Customer Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Suport
  • Freshdesk
  • Front App
  • Issue Resolution
  • Management
  • Monday.com

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Services

  • Customer Support Specialist

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm Oluchukwu, a results-driven Customer Support  Specialist with 5+ years of experience transforming customer interactions into lasting brand loyalty and revenue growth. Expert in multi-channel support,...

    Commercial Business DevelopmentConflict ResolutionCRMCustomer ConversionCustomer Focused Sales

About

I'm Oluchukwu, a results-driven Customer Support Specialist with 5+ years of experience transforming customer interactions into lasting brand loyalty and revenue growth. Expert in multi-channel support, CRM management, and proactive problem-solving across e-commerce, logistics, SaaS, and real estate sectors. Proven ability to significantly increase customer retention and satisfaction.

I help e-commerce, logistics, SaaS, and real estate businesses turn customer interactions into long-term brand loyalty and revenue growth.

I don’t just resolve customer issues—I create lasting solutions that turn customers into loyal advocates.

Work Terms

𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆:
Long-term, short-term, hourly, and fixed contracts.