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Skills

  • Account Management
  • Client Administration
  • Correspondence Management
  • Customer Service
  • Email Handling
  • French Language
  • Management

Services

  • Virtual Assistant Customer Support

    $8/hr Starting at $37 Ongoing

    Dedicated Resource

    Hi there! I'm Nouhaila , an experienced virtual assistant specializing in customer support, administrative management, and effective communication. With 2 years of experience as a customer service representative...

    Account ManagementClient AdministrationCorrespondence ManagementCustomer ServiceEmail Handling

About

I hold a Bachelor’s degree in Economics and Management and have gained diverse professional experience. I worked as a call center agent at Majorel, where I handled incoming client calls and managed back-office tasks, including verifying customer documents, processing payments, and resolving complex issues. At NiamiCall, I managed inbound and outbound calls, advising clients on CPF services. I also completed an internship in real estate, assisting with prospecting and organizing property visits. Additionally, I have experience managing customer messages on social media, ensuring smooth communication and customer satisfactionI hold a Bachelor’s degree in Economics and Management and have gained diverse professional experience. I worked as a call center agent at Majorel, where I handled incoming client calls and managed back-office tasks, including verifying customer documents, processing payments, and resolving complex issues. At NiamiCall, I managed inbound and outbound calls, advising clients on CPF services. I also completed an internship in real estate, assisting with prospecting and organizing property visits. Additionally, I have experience managing customer messages on social media, ensuring smooth communication and customer satisfactionI hold a Bachelor’s degree in Economics and Management and have gained diverse professional experience. I worked as a call center agent at Majorel, where I handled incoming client calls and managed back-office tasks, including verifying customer documents, processing payments, and resolving complex issues. At NiamiCall, I managed inbound and outbound calls, advising clients on CPF services. I also completed an internship in real estate, assisting with prospecting and organizing property visits. Additionally, I have experience managing customer messages on social media, ensuring smooth communication and customer satisfaction

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