Affordable USA Based customer service with a Human Touch!
I have 20 years plus of experience in Customer Service assisting U.S. and Global English speaking customers. My past clients tasked me with projects at the Customer Service agent level and others tasked me with being a Team Leader.
I can provide email, ticket, chat, and phone support and I will do everything I can to keep your customers happy while owning their issue. I believe communication is the key to customer satisfaction and a positive customer experience. Attention to Detail, Time Management, Organization, Empathy, Patience, and Teamwork are necessary skills to be successful in a customer support role or many other roles.
Being a fast learner and investing in a client is the major path to success as well as being a top rated freelancer. My investments have included two high speed internet connections for redundancy, secure VPN connections, secure remote desktops. I am familiar with and use many of today’s technology products and services.
I am a full-time freelancer and can work U.S. business hours in CST, EST, or PST.
Work Terms
24/7 Availability for the right client, Payment by PayPal, Square, Stripe, or Credit Card.
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