Business Analyst || Customer Journey || SAFe® 5 Product Owner/ Product Manager (POPM)
An experienced business analyst with a keen interest in products, with experience in project/product management and business analysis, with specialized knowledge in customer experience and relations, software product development lifecycle (SDLC), as well as process improvement projects.
Supported the delivery of new products through UI/UX design evaluation and product strategy. Proficient in business analysis documentation such as business requirements documentation, functional requirements documentation, business plans, business cases etc.