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Skills

  • CRM
  • Customer Service
  • Document Control
  • Editing
  • Management
  • Operations Management
  • Outsourcing Consulting
  • Relationship Management
  • Sales
  • Team Building
  • Team Management
  • Training
  • Video Editing
  • Videos
  • Zendesk

Services

  • Customer Care/Sales Expert

    $18/hr Starting at $100 Ongoing

    Dedicated Resource

    Experienced Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry. Strong operations professional skilled in Operations Management, Coaching, Customer Relationship...

    CRMCustomer ServiceDocument ControlEditingManagement

About

Hello, I am looking forward to partner with great people to help them develop their business, not only to work but rather to build long lasting relationships

I have been working in the outsourcing industry since 2009 and throughout the years I have acquired expertise in customer service, technical support, sales, retention, back office support, etc. I started on the phones and moved myself up from supervisor up to operations manager looking 200+ individuals,

What I bring to your company it`s not only experience but success I have been able to grow teams from 5 agents to over 100 with concise planning, coaching/mentoring and with action plans tailored to the business necessities.

Work Terms

I prefer getting paid by the hour but we can always negotiate to get to an agreement, I am available 25 hours a week, If you need more than than we can also discuss