Msg/ Livechat Customer Service Representative
I am an e-commerce Customer Service and Sales Representative with experience in Gorgias ticketing system and my goal is to provide exceptional customer service and increase sales revenue through effective communication, problem-solving skills, and product knowledge. I have extensive experience in dealing with customers professionally and courteously.
Listening to customer's needs and providing tailored solutions, to ensure customer satisfaction through a quick resolution of issues.
My ability to identify customer needs and recommend appropriate solutions has resulted in increased customer loyalty and repeat business.
Additionally, I have exceptional communication skills, adept at multitasking, and am committed to maintaining a positive customer experience. I am a team member who is committed to achieving KPIs and maintaining a positive working environment.
Skills include: - Online chat support - Ecommerce support - Answering Product Questions
And Software Proficiency is as follows: - Gorgias - ClickUp - Google suite - Microsoft Office
Flexibility and adaptability as well as tolerance for repetitive work in a fast-paced, high-production work environment.
Looking forward to working with you
Work Terms
I am available to work 40 hours a week at a minimum of $8/hr.
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