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Skills

  • Amazon AWS
  • Asterisk
  • Firewalls
  • Linux
  • Microsoft
  • MySQL
  • Nagios

Services

  • Vicidial,vicibox,AWS,GCP,Azure,Asterisk

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Technology Expert - Cisco |Juniper | AWS administration | Asterisk | Vicidial | Goautodial |Linux Admin |VicidialNow | Osdial | Freepbx| FreeSwitch |vTiger CRM | Sugar CRM| |Cisco |- |Juniper|- Profound...

    Amazon AWSAsteriskFirewallsLinuxMicrosoft

About

12 Year Experience in IT Juniper/Linux server/asterisk/vicidial/goautodial/FreePBX/AWS/A2billing

Profile Summary
A competent diligent Cisco Trained Network Associate & RedHat Trained professional & bachelor of electronics & telecommunication engineering. Having vast exposure across Implementation of the software and setting up of the call center (Domestic and international call center). Plus having experience of working on Linux platform/windows, SQL,mysql,Mongo and Oracle .

Proficient in feature testing of Teckinfo interdialog software(Teckinfo Dialer) plus having expertise in Hands on experience in providing online technical support to the clients contributing instant solutions on systems/ servers' maintenance. Expertise in installation, up gradation, configuration, and support of hardware, software, peripherals and network devices
Employment Details
? Currently working at GEMPORIA TV as IT Manager
Dec 2015 to Present
? Creating Standard Operating Procedures (SOP’s).
• IT Purchase/ Users’ IT requirement. & New User joining and migration facilitation.
• It Budget Planning & IT Asset Management- Hardware and software Inventory.
• Incident/ Help Desk / Call Management & Implementation, Review and continuous improvement IT service delivery and Service support Processes.
• Management, Monitoring & Maintenance for ensuring availability of Data Center including various servers, Network Devices, security devices.
• WAN (MPLS, RF, Fiber, Internet) Links Management & Monitoring.
• Design and Implementation of Wireless LAN.
• Involvement in the key strategic decisions for the introduction of IT solutions to achieve business objectives.
• Avaya, 3CX, Panasonic IP Office-PBX Management.
• Audio-Video Conferencing Facilitation to users (Polycom, Aethra, Skype).
• Off-Office hours support to key users (24x7) including sat-sun / support for offsite requirements.
• Printer Management MFP’s, Plotters, Scanners, Copier (Kyocera, HP, Cannon, Xerox).
• Backup management/ Tape Management.
• Blackberry Support.
• Carrying out data Cleansing activity/ formatting/ Keeping Data

Work Terms

I can work hourly,weekly