Improve the experience.

Hello!

Greetings from Pakistan. I am a 22-year-old who is very energetic and keen to make a difference with my set of skills. I believe E-commerce is my cup of tea, and I believe in solving problems since the world already has so many. Honestly, I am new to Guru, but I have years of experience in the services I provide. The best part about me is that I am not much interested in how much money I make; I would instead prove myself to give the maximum value to an enterprise with my presence and showcase what I am capable of.

I have been working for a renowned Pakistani fashion brand i.e J. and Almirah for a year now. J. is based on Magento and Almirah is based on Shopif so I hold the experience to manage both of these platforms. You may go through my profile to look over my roles and responsibilities in detail. Both these brands entertain a large amount of customer traffic through various channels each day because they have a total of more than 10 million followers on social media and more than 500 orders on a daily basis collectively.

I've worked in a call center before as a "Customer Retention Specialist" which allows me to take care of customers more than anyone else. My years of experience in taking care of customers and businesse will help you and the business to grow even more. I will be helping you revise each of your customers by providing them one of the best customer services.

What are my specialties?
- Customer-centric approach towards every potential and nonpotential customer because I believe in scaling the business's visibility and not just sales.
- Ability to adapt to the expectations of both the customers and the employer.
- Ability to think critically to figure out the best possible solution spontaneously.
- Ability to multi-task and manage a good amount of work in a shorter period of time.
- Ability to generate daily, weekly reports and pitch ideas and recommendations for better growth opportunities for the business.