Hello, I am a freelancer specializing in customer/tech support, my working languages are Native Spanish/Hebrew, and fluent English.
Supporting calls, emails, and chat.
I have experience in VA, translation, proofreading, and web research.
Worked many years for companies such as Dell, AOL, MSN, MCI via Teleperformance as an agent, QA, Trainer, and Lead capabilities.
Support Manager specialist in Accenture for the Caterpillar and LAN projects.
Experience with Zendesk, Stripe, Braintree, chargeback, refunds, and escalation queues.
I am located in Argentina, I have 50 mega connection and 3 mega up, 16ram, and the latest hardware.
My hours are flex and I am available for all time zones.
Cheers
Pablo