My objective is to constantly acquire .
I Have 14 years of experience in Customer Service and support division and i enjoy my profile . i familiar with CRM , Data Validation , SLA Management , Escalation Management , and research work . Expertise in liaising between departmental end-users, technical analysts, information technology analysts, and consultants organizations. Negotiate and liaise between business teams, technology teams, and support teams. Identify root causes and corrective actions to meet short and long-term business goals. Manage project through status meetings, weekly reports, identifying risks, and tracking issues
Work Terms
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