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Skills

  • Virtual Assistants
  • Administrative Assistant
  • Appointment Setting
  • Cold Calling
  • Data Entry
  • Email Support
  • Microsoft Excel
  • Microsoft Word
  • Online Chat Support
  • Telephone Skills

Services

  • Data Entry | Admin Support | VA

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Virtual Assistant, Data Entry, Excel, Word, Admin Support, Chat Support and Email Support - 13 Years MNC Experience...

    Administrative AssistantAppointment SettingCold CallingData EntryEmail Support

About

Data Entry | Microsoft Excel | Virtual Assistant | Admin Support

I have 13 years of experience in Customer Service assisting Canadian, U.S. and Australian customers. I was trained at a Dell, AOL, JP Morgan and Accenture in the India and served as Associate Manager for more than 2 years.

I am good in chat,e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

Work Terms

I am a full-time freelancer and can work Canadian, Australian or U.S. business hours.

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