Data Entry | Microsoft Excel | Virtual Assistant | Admin Support
I have 13 years of experience in Customer Service assisting Canadian, U.S. and Australian customers. I was trained at a Dell, AOL, JP Morgan and Accenture in the India and served as Associate Manager for more than 2 years.
I am good in chat,e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Work Terms
I am a full-time freelancer and can work Canadian, Australian or U.S. business hours.
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