Result driven, versatile, and energetic individual with years of wide range customer experience. With over 8 years of experience in customer support handling US based accounts in e-commerce, telecommunication, and IT. Became a Customer Service Team Leader with 2+ years of experience in mentoring and leading teams to success. I can be your go to specialist for various administrative tasks.
Expertise:
● General Virtual Assistance
● Customer Service (Phone, Email, Chat handling)
● Managing Emails
● Administrative Support
● Account/Order Management
● Lead Generation (LinkedIn/ Email/ Cold Calls)
● Social Media Management
Tools Familiarity:
● Google - Calendar, Sheets, Docs
● Microsoft - Excel, PowerPoint, Word,
● Slack, Zoom, Webex, Skype
● Outlook, Gmail
● Box
● Google Drive, OneDrive, Dropbox
● Salesforce, HubSpot
● LinkedIn Sales Navigator
● Canva
Please see my resume below to know more about my past work experiences and information about me:
https://drive.google.com/file/d/1KTp9S2asQvt2dDYohi7rytOkjrrwcy9W/view?usp=share_link
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