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Skills

  • Management
  • CRM
  • CRM Management
  • Customer Service
  • Information Technology
  • Sales
  • Banking
  • Benefits Administration
  • Customer Satisfaction
  • Order Management
  • Technical Support
  • Telephone Skills

Services

  • Telephone Banker

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    2-year telephone banker for JP Morgan Chase & Co.; File claims for fraud and non-fraud related bank transactions.

    BankingCustomer ServiceInformation TechnologyTelephone Skills

  • Technical Support Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    CRM management; Phone and chat assistance for Telco customers; Troubleshoot CRM ordering issues; Smartchat for dispatch appointment reschedule/expedite

    CRMCRM ManagementInformation TechnologyManagementTechnical Support

  • Customer Service

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    CRM management; Phone and chat suppport for Telco customers; Soft-selling; Right-size services for best customer satisfaction;

    CRMCRM ManagementCustomer SatisfactionCustomer ServiceManagement

  • Retention Specialist

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Reselling product benefits; Suggestive selling; Phone and chat assistance; Order management; Customer service

    Benefits AdministrationManagementOrder ManagementSales