I have over 4 years of experience working in commercial vehicle industry. Currently, I work as Apollo Radial Service Assistance at Apollo tyres, where I have to Resolved customer complaints in a prompt, polite, and professional manner Provide customer feedback to the team to facilitate project road map and relationship planning.

Previously, I worked at Fleeca India Pvt. Ltd. as a service engineer, Analysed heavy commercial vehicle mechanical defects and recommended timely rotation and alignment to reduce the overall tyre maintenance cost, Recommended tyre fitment and removal and educated drivers about good maintenance practices to increase the life of tyres.

Competencies: Microsoft Excel, SQL, Business Intelligence, Tableau, Data visualization, Exploratory Data Analysis, Analytical Skills, Data Analytics, Data Visualization, Data Cleaning, Critical Thinking, communication skill, Pivot Tables, MySQL, Relational Databases

If you are searching for a highly skilled mechanical engineer with a passion for delivering exceptional service assistance and a proven track record of success, look no further. With my unique combination of technical expertise and customer-centered approach, I am confident that I can make an immediate impact on your team.