Overall 18+ years of IT experience in Software Quality Engineering, Assurance and Development including functional/non-functional test automations. Have good experience in Agile and other traditional development methodologies. Having full hands on experience in functional/nonfunctional testing phases including automation testing tools (CYARA-IVR tool, QTP, LoadRunner, etc.). • Highly skilled and having hands on experience in Functional (System, Integration, Regression, Multi Browser/Lingual, UAT, E2E) and Non-functional testing (Performance/Load)
• Experience in automation testing tools (CYARA IVR test tool, QTP, LoadRunner, etc.)
• Individually developed Business/E2E test scenarios/scripts, E2E Test data plans at the level of Cross-functional applications
• Strong experience in identifying core Business E2E test flows & Cross-functional data mapping conditions
• Well experienced in Agile concepts and project implementations. Involved in planning, grooming and demo sessions. Very good experience in Agile tool - CA Agile Central (Rally) – Capability, Feature, Story, Tasks creation & completion and report analysis
• Hands on experience in CYARA IVR automation tool – UAT & Regression scripts creation and execution
• Strong experience in Digital Transformations programs and Customer Communication Management. Hands on in validating Customer letters, marketing brouchers, documents, enclosures, emails, SMS templates and print/fulfillment validations
• Certified Scrum Master(CSM®) from ScrumAlliance.org
• Certification on Software Quality (CSQA) from QAI, USA