Empowering Innovation with Insight: Your Partner in Patent Excellence and Market Intelligence.
With over a decade of experience in Intellectual Property Rights (IPR) and Market Research solutions, we have established ourselves as a trusted partner for businesses seeking to protect their innovations and gain a competitive edge. Since our inception, we have been committed to delivering unparalleled expertise and insights, enabling our clients to navigate the complex landscape of intellectual property with confidence. Our journey began with a vision to provide comprehensive IP services, and over the years, we have expanded our offerings to include a wide range of market research solutions, further solidifying our role as a key player in the industry.
Our mission is to empower businesses with the critical insights and strategic guidance needed to thrive in today’s competitive landscape. We understand that in a rapidly evolving global market, the ability to protect intellectual property and make informed business decisions is paramount. Our team of experts brings a wealth of knowledge and experience, offering services that encompass everything from patent searches and analysis to competitive intelligence and market benchmarking.
We pride ourselves on our innovative approaches and cutting-edge methodologies, which have been instrumental in achieving successful outcomes for our clients. Whether it’s conducting a thorough patentability search or providing strategic market insights, we are dedicated to delivering solutions that are tailored to the unique needs of each client. Our commitment to excellence is reflected in the long-standing relationships we have built with clients across various industries, from technology and pharmaceuticals to consumer goods and beyond.
As we continue to grow and evolve, we remain steadfast in our dedication to providing top-tier IPR and market research services. Our goal is to support our clients in safeguarding their intellectual assets and seizing new opportunities in an ever-changing business environment. With a focus on innovation, quality, and client satisfaction, we are poised to continue leading the way in intellectual property and market research solutions.
Work Terms
Hours of Operation
Our office operates Monday through Friday, from 9:00 AM to 6:00 PM IST. We understand that business needs can extend beyond these hours, so we offer extended hours by appointment for clients in different time zones or with urgent requirements. Please note that our office is closed on major public holidays, and any changes to our operating hours will be communicated in advance.
Payment Terms
We accept various payment methods, including bank transfers, credit/debit cards, and PayPal. Our standard billing cycle is monthly, with invoices issued at the end of each month. Payment is due within 30 days of invoicing. For projects with a shorter timeline, we may require a deposit upfront, with the balance due upon completion. We offer a 2% discount for early payments made within 10 days of invoicing. Please be aware that a late fee of 1.5% per month will be applied to overdue accounts.
Preferred Communication Style
We prioritize clear and efficient communication to ensure the best possible service for our clients. Our primary communication channels include mails and phone calls. For more in-depth discussions, we can arrange video conferencing via platforms like Zoom or Microsoft Teams. We aim to respond to all inquiries within one business day. For specific service-related questions, please reach our dedicated support team at info@silentxplorer.com or +91-11-46551608
Additional Details
Onboarding Process: New clients are welcomed with an initial consultation to discuss their specific needs and objectives. This helps us tailor our services to meet your unique requirements.
Confidentiality and Privacy: We are committed to protecting your intellectual property and business information. All communications and projects are handled with the utmost confidentiality, compliance with our strict privacy policy.