After years of experience in Customer Service Representative/Technical Support Representative, I can say that making our business great we need loyalty and excellent customer service that provide customer satisfaction which is crucial for any business growth.
I have almost 6 years of experience in the field of customer service experience (including over phone, social media, emails). I was able to enhance my ability to provide excellent customer service on various aspects, helping over a million users in the USA, Canada etc.
I have been successful in leadership roles such as managing projects, supervising the staff of 10 employees and being an educator through training and teaching people.
My ability to connect with people easily makes me choose this career.
I have had the opportunity to hone my skills in:
Customer support.
Technical support.
Support via phone, email & chat.
Virtual Assistant
Data Entry.
Photoshop.
Dexterous in:-
Converting a customer into a loyal customer.
Providing tailor-made services.
Ability to Handle Surprises.
Ability to Read Customers.
Goal Oriented Focus.
As a growing individual looking to thrive in my career, I am constantly eager to learn and develop.
I would love to hear about your business's specific needs! Feel free to contact me and let me know how I can help.