Highly motivated and an intermediate level call center representative looking to embrace new challenges and use my skill to solve them. I am aspire to work in new environment, eager to learn

Skills
? Computer proficiency in Microsoft Office (Word, Excel)
? Good verbal and written communication skills.
? Strong analytical, critical thinking and problem-solving skills.
Experience
Call center representative| Rolling Plans Private Ltd., Kathmandu, Bagmati
? Answered customers call promptly to avoid call on-hold wait times.
?Providing information on products, services and company information with details and solving customer queries with correct information.
?Offered advice and assistance to customers, paying attention to special needs and wants.
?Entering data and maintaining records of customers problems for further assistance if needed.
?Sought out training opportunities to enhance customer relation management abilities and further boost satisfaction scores.

Work Terms

Flexible working hours
payment through western union or my personal bank account

Attachments (Click to Preview)