11+ years of experience in Architect, Design, Develop, Test and Implement solutions to complex business problems.

Over 5 years of Salesforce.com experience in Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer service and Support Administration.

Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team.

Extensive experience using Force.com IDE in design and development of Custom Application for Complex Business Processes both in Sales and Service Cloud Modules.

Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.

Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements.

Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements.

Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote and Forecasting.

Complete knowledge of SFDC Software Development Life Cycle

Experience with Data migration and updates through the Salesforce.com Dataloader and Informatica Data loader and querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
Good working experience on Salesforce.com Territory Management.

Strong implementation and Integration Experience on Tibco tools and Informatica Powercenter 8.6
Technical Skills
Languages : Java , SQL, PL/SQL, APEX
Salesforce.com : Apex Triggers, Apex Classes, SOQL, SOSL, Visual Force Pages,
Apex Web Services, Force.com Eclipse IDE Plug-in

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