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Skills

  • Customer Support
  • Customer Service
  • Call Center
  • Chat Support
  • Data Entry
  • Email Services
  • Email Support
  • LiveChat
  • Microsoft
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Word
  • Personal Assistant
  • Phone Support

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Services

  • Customer Service

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a customer service expert with 5 years of experience during which I have handled calls, chats, emails and social media queries.

    Customer Service

  • Call handling

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked as a customer support where I used to have conversation with customers on call (Inbound & Outbound) both.

    Call CenterCustomer SupportPhone Support

  • Email Handling

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    During my customer support experience, I have handled large amount of customer's emails which were not even in a template form. I used to draft each and every email. I have worked on Freshdesk.

    Customer ServiceCustomer SupportEmail ServicesEmail Support

  • Chat support

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked on olark, Livechat, Tawkto to answer the customer's queries and would love to help you out with handling the chat queries of your customers.

    Chat SupportCustomer SupportLiveChat

  • Data Entry

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    I have very good typing speed which is 37 wpm. I have total 5 years of experience in working on MS office tools (MS word, MS Excel and PowerPoint).

    Data EntryMicrosoftMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPoint

About

Customer Service Expert

I have done Bachelor of Engineering in Information Technology and MBA in HR + Marketing. I have total 6+ years of customer service experience during which I have handled calls (Inbound & Outbound), chats, emails, social media queries and handled large amount of customer database. I am very dedicated and honest towards my work. I have very good typing speed i.e. 47 wpm. My forte are communication skills, Interpersonal skills and critical thinking skills. I always believe in customer satisfaction.

Work Terms

I will be able to devote 4-5 hours a day and the preferred communication method would be through calls, emails and whatsapp.