Dynamic and Proactive Virtual Assistant committed to optimising your workflow with top-notch organisation, project management, and communication skills.
I am a proactive and detail-oriented Virtual Assistant with a strong background in administration, project management, and public relations. My journey began with a degree in tourism, which honed my skills in organisation and communication. I have a passion for helping others succeed and take pride in providing exceptional support to my clients.
I have gained valuable experience over the years, including my role as a Front Office Assistant at Intercontinental Hotel, Nairobi, where I utilised CRM and Merlin software to streamline operations and enhance guest experiences. This role taught me the importance of attention to detail and the art of multitasking in a fast-paced environment. Following that, I worked at the Kijana Educational Empowerment Initiative (KEEI) as a Public Relations Officer and Environmental Education Program Coordinator, where I developed my skills in stakeholder management, outreach initiatives, and effective communication strategies. My role involved organising community programs, coordinating events, and managing relationships with various stakeholders, all of which reinforced my commitment to delivering high-quality work and fostering positive interactions. In 2021, I began planning and coordinating tours for groups, further solidifying my organisational skills and ability to manage diverse tasks efficiently. My experience in the tourism industry has equipped me with a unique perspective on customer service, making me adept at understanding client needs and providing tailored solutions.
My values revolve around integrity, reliability, and continuous improvement. I believe that proactive communication is key to building strong relationships and ensuring project success. I am committed to maintaining the confidentiality and delivering exceptional service that aligns with my clients' goals.
Outside of work, I enjoy cooking and hiking, which allow me to unwind and recharge. Cooking provides me with a creative outlet, while hiking allows me to connect with nature and appreciate its beauty. These hobbies have taught me the importance of balance and perseverance, qualities that I bring into my professional life.
As a Virtual Assistant, I offer a range of services, including calendar management, travel arrangements, document organisation, data entry, and customer support. My digital skills in data analytics and reporting enhance my ability to provide insights that help my clients make informed decisions. I am always eager to learn and adapt to new challenges, and I thrive in dynamic environments where I can contribute meaningfully.
I look forward to the opportunity to work with you and help elevate your business. Together, we can achieve your goals and streamline your operations for greater success. Thank you for considering me as your Virtual Assistant!
Work Terms
I am flexible and available to accommodate your needs. My core working hours are Monday to Friday, 9 AM to 5 PM GMT+3, but I can adjust my schedule to work evenings or weekends as required. I understand the importance of timely responses and will ensure that I am reachable during agreed-upon hours.
I offer competitive rates for my services, which can be discussed based on the specific tasks and project scope. I prefer to work on an hourly basis or on fixed-price contracts, depending on what suits your needs best. Payments are to be made through the Guru platform to ensure a secure transaction process. I kindly request payment upon completion of the project or weekly for ongoing tasks, ensuring clarity and mutual satisfaction.
Clear and open communication is vital for a successful partnership. I prefer to communicate via the platform, but I am also comfortable using messaging platforms like Slack or Skype for quick updates and discussions. Regular check-ins and progress updates can be scheduled to keep projects on track. I am always open to feedback and adjustments to ensure we are aligned with your expectations.
I am committed to being responsive and adaptable. Whether you need immediate support for an urgent task or long-term assistance with ongoing projects, I am here to help. I aim to create a seamless workflow that allows you to focus on your core responsibilities while I handle the details.
Thank you for considering my services! I look forward to collaborating with you and contributing to your success.