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Skills

  • Active Directory
  • Customer Service
  • Directory Submission
  • FTP
  • Remoting
  • Server Administration
  • Technical Support

Services

  • IT Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have more than 3 years and 4 months of experience in IT Service Desk. I am expert in working as a SPOC for the customers. I have experience in handling several hardware and software related issues,...

    Active DirectoryCustomer ServiceDirectory SubmissionFTPRemoting

About

I am an IT Geek. Have more than 3 years of experience in IT Support as a SPOC. Experience as a Service Desk, Desktop Support Windows System Admin.I can work on HTML as well.

I keep on learning everyday. I work on my mistakes everyday, that how I improve.
I have experience on Spiceworks, Sapphire ticketing tool for managing tickets and creating monthly tickets reports. Installed, configured and troubleshot several applications like Outlook, Authy app, RSA Token, VDI Client etc. worked on Active Directory, File server, Print Server, POP3,SMTP,IMAP. I can work on HTML as well.

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