Results-oriented PMO Analyst adept in project management and strategic planning while supporting multiple industries. Dedicated IT professional with 7+ year’s career experience.
Core Competencies
Financial Management and tracking, Effort Optimization, Payout calculation and invoicing, Cost Forecasting
Project Management & PMO
Trend Analysis
Resource Management including Scheduling, Interviews, Performance Appraisals
Quality Management – ideas on KPIs and SLA
Exposure to US & European clients
Excellent communication skills , verbal & written
Strong analytical and organizational skills
Proficient in Microsoft Office, SQL queries
Proven Planning and scheduling knowledge
People Management
Quality Assurance and Compliance Management
Resourcing and Fulfilment
Training and Communication
Team Leader & Player with best results delivered.
Hands on experience on SQL Servers and Tally
Operational expertise with strong analytical skills
Numerous Workshops conducted on PMO roles & Responsibilities.
Quick learner with incomparable zeal to deliver best results.
Focused and pledged towards goals and achievements.
June 2013 – July 2017 at Wipro Technologies.
Role: PMO & Finance Analyst
Projects: Philips Electronics, British Telecom.
Jan 2010-Jan 2013
Role: Team Leader-KBK InfoTech Pvt Ltd.
Need to handle a team of 25 Telesales agents to sell Antivirus to US & UK customers.
Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
Contributed to an 10% sales increase in 2012 by improving lead-generation and sales-tracking techniques
Work Terms
30+ hrs of Operations, Bank wire Payments Get in touch with Mails/Call.