Customer & Technical Support | VA | CSM
My expertise excel in customer support and virtual assistance, with exceptional interpersonal and technical skills; providing and ensuring above and beyond client and work satisfaction. I'm a professional who has worked in the BPO industry for 6 years handling customer and technical support through phone, chat, and email. I then expanded my service as an online freelancer. Since 2013, I've worked for different companies as a remote customer support and an executive virtual assistant performing ad hoc duties as requested. I posses a great range of administrative skills that can for sure help and contribute your company and business grow.
My Scope of Support are as follows:
Customer Support
Technical Support
Virtual Assistance
Customer Service Management
Operations Management
Project Management
Admin Support
eCommerce Management
I view myself as an extension of my client's businesses and as such I am always on the lookout for better ways and ideas to help and serve you exceed your expectations. I am experienced at what I do with an open mind to always learn something new.
Work Terms
Part time to Full time