Customer Service Representative (Virtual)
Here are the highlights of my qualifications and background:
Highly skilled in listening and responding to customers’ needs and concerns via emails as well as phone.
· Demonstrated ability to provide information regarding products and services.
· In depth knowledge of taking orders and keeping records.
· Track record of creating and managing customer accounts.
· Effective capability of handling feedback and managing complaints.
· Able to record details of customer contacts and follow-up actions taken.
· Sending promotional emails to customers and clients.
Furthermore, I possess a professional demeanor as well as good communication and negotiation skills. I can work at night shifts too. My enclosed resume contains complete details about my expertise in customer service arena.
Work Terms
Hours of Operation: 8 hours
Payment terms: Hourly basis preferred
Preferred Communication Style: Via Skype, email, or text messages