The person who finally found his path and decided to follow his passion instead of the regular career path... I started a new path in Digital Marketing after enrolling in Udacity DMND,,,

I have completed the professional track of Digital Marketing from Udacity. I have worked on two projects, the first one I wrote content and promote it on social media platforms, the second one I created a campaign consists of three Email marketing.

With 8+ years of progressive experience in the Tourism Industry, I have succeeded in establishing myself as a professional and successful Travel Agent. My effective communication and problem-solving skills combined with my passion to create incredible experiences for clients equip me with the right qualities for this industry.
Collaborating with high-profile clients, I proved my mettle in Customer Relationship Management that resulted in important earnings for the organizations I worked for.
During my professional career, my ability of critical thinking, judgment and decision making enabled me to apply my expert knowledge and managerial skills for maximizing profits for the organization through sustained efforts.
# Expertise in Business Customer Service, Promotion, and Revenue Generation
As a Senior Travel Agent, I liaise between guests and partners to resolve issues while providing accurate, valid, and complete information and ensuring a high level of customer service and a positive guest experience. Working for Mannai Air Travel, I succeeded in increasing the numbers of Arabic local customers in years 2016 and 2017 and maximizing the cash customers by 15 % in years 2016 and 2017 by selling holiday packages to local Qatari clients. In fact, I also exceeded the sales target for the year 2017. My fluency in Arabic and English combined with my teamwork skills are my greatest asset in creating smooth operations. Finally, I am detail-oriented with superb ability to meet deadlines and function positively in a demanding and challenging work environment.

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