AREAS OF EXPERTISE

Telecommunication:
? Account manager of Telecom companies this includes (for negotiating contracts and terminations),etc

Business Development / Marketing:
? Handling Marketing & Sales Operations for achieving pre-set goals & market development efforts.
? Implementing competent business strategies to accomplish sales & profit targets.

Key Account Management:
? Mapping customer requirements and providing them with best solutions to suit their needs.
? Handling customer centric operations & ensuring satisfaction by achieving service quality norms.
? Providing direction, motivation and training to team for ensuring optimum performance.




PROFESSIONAL EXPERIENCE
IVOICE PVT LTD, Hyderabad, INDIA
Ivoice Telecom is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. It is dedicated to delivering Customer Management and Billing Solutions for entrepreneurs, carriers, VoIP Calling Card Operators and Corporate companies based on VoIP. It provides services like VoIP Termination, Wholesale Termination, VoIP Reseller, Call shop Reseller and A-Z Termination, All kind of VoIP Solution
Responsibilities:
? Getting new suppliers and customers in Voipswitch.
? Coordinating with supplier/customer's NOC team to resolve issues.
? A result oriented professional with extensive Marketing and Sales with Process Management experience in spearheading Business Development and operations and CRM with profit accountability across VoIP industry.
? A keen strategist with expertise in managing entire operations with key focus on top & bottom line profitability by ensuring optimal utilization of resources.
? Capable of managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence under multiple delivery models right from complete offshore to a mix of offshore and onshore models.
? handle all the departments like rates, billing, 24x7 Support along with s