As a Lead - eCommerce Operations at Flipkart, I was responsible for tracking and managing all return-to-seller shipments (First Mile) in the West Zone, collaborating with internal and external stakeholders to resolve disputes and optimize costs and processes. I have over 4.5+ years of experience in inventory planning, distribution, reconciliation, and delivery management, with a proven track record of designing and implementing new and streamlined processes for the Ekart Logistics business and a total of 6+ years with Flipkart.
I hold a Master of Management Studies (MMS) degree in Operations Management from Alkesh Dinesh Mody Institute and a Bachelor of Engineering (B.E.) degree in Electronics Engineering from Pillai's Institute of Information Technology. I have also obtained multiple certifications in Lean Six Sigma, PLC & SCADA, and Supply Chain Excellence. I am skilled in supply planning, process improvement, delivery management, and externalization operations, and I am always eager to learn new technologies and best practices in the eCommerce industry.
Work Terms
Hours of work - 3hrs daily except Saturday, Sunday and any pre-decided leaves/vacations.
Mode of communication - Whatsapp or Emails.
Reimbersement - Every 15 days in INR only.