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Skills

  • Email Support
  • Admin Assistant
  • Client Prospecting
  • CRM
  • Data Entry
  • Lead Generation
  • Microsoft Excel
  • Research
  • Social Media Account Management
  • Social Media Marketing
  • Web Search

Services

  • Data Entry Specialist and Social Media

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I will assure a quality of service more than what you expect. I am doing Data Entry. Researching and collecting data on the web and the internet. Putting all the detailed information into an Excel spreadsheet...

    Admin AssistantClient ProspectingCRMData EntryEmail Support

About

E-Commerce Digital Marketing and General Virtual Assistant

I am a highly committed, self-directed, and motivated Virtual Assistant with 5 years of experience in various administrative tasks. I am always keen on details. I love to learn more. I am always open to new things. And I love challenging roles that would make me better and more productive.

I am a hardworking, team player, fast learner with good communication skills and a strong background. Most importantly I hate late and absences. I believe that "HONESTY" is the key to a successful business relationship.
I have acquired these skills from my experiences:

- Exceptional Customer Service
- Telco Account Specialist (TMobile and AT&T) specifically Billing
- Shopify, Etsy, Rubylane, eBay Product Research and Listing
- Amazon Product Research and Listing, Customer Service
- Bookkeeping (Xero - Accounts Receivable)
- Data Entry and Admin Tasks
- Social Media Moderation, Content Creation
- Graphic Designing, Video Editing
- Basic WordPress Navigation (Landing Page/Member Login)
- Video Editing
- Video Hosting

These are the tasks I have handled:

eBay STORE MANAGER
- Listing products according to their details
- Research to make sure that the information of the product is accurate before listing
- Manage orders, fulfillment, and tracking
- Identify and assess customers’ needs to achieve satisfaction
- Customer support for returns & refunds
- Effective analytical resolution for each customer's concern
- SEO

DIGITAL MARKETING APPRENTICE
- Basic website making
- Graphic designing for course pages and contents
- Social Media Management
- Landing page/Login page
- Basic Automation
- Appointment Setting
- Lead Magnet
- WordPress PlugIn

AMAZON PRODUCT SUPPORT
- Effective customer service assistance, basically with order processing, payments, and shipments but not limited to.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ensuring the deliveries within the given time frame
- Product Research

Work Terms

I will spend less than 40 hrs/week. If needed I can work beyond that, even on weekends. I prefer direct bank payments.

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