I am an extremely motivated individual with a strong sense of personal commitment and achievement. As a professional, I never failed to deliver in time and to put utmost respect on deadlines

04/2018| LIAISON OFFICER | BID

Islamic Development Bank Annual Meeting Conference (BID), Gammarth, Tunis, 1st week of April, 2018. • Managed meetings between members of IDB. • Organized daily programs for guest members. • Ensured coordination between countries’ representatives. • Promoted Tunisia for diplomats and ensured better communication between different cultures.

07-09/2018 | CUSTOMER SERVICE | TELEPERFORMANCE

Affiliated to El Kram sector, during the months of July, August and September. • Answered customers’ calls and resolved each customer problem • Managed inbound sales inquiries relating to products and promotions. • Identified and assessed customer needs to achieve satisfaction. 08/2017 | BANK INTERNSHIP| ATB BANK

Bank internship during August at ATB bank of Boussalem.

• Maintained services of withdrawal and payment of money.
• Handled papers and electronic files. • Managed customers’ accounts .