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Skills

  • Chat Support
  • Customer Service
  • Email Services
  • G Suite
  • Information Retrieval
  • Phone Support
  • Research
  • Transcription

Services

  • Customer Service Representative

    $8/hr Starting at $25

    Interacting with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.

    Chat SupportCustomer ServiceEmail ServicesG SuiteInformation Retrieval

About

Learn. Develop. Transform.

My employment history:

Teletech, Quezon City — Customer Service Representative
JULY 2018 - Present
Responsibilities: Helping Customers with complaints and questions, give customers information about products and services through phone, chat and email.

Microsourcing, Quezon City — Information Retrieval Specialist
JANUARY 2018 - MAY 2018
Responsibilities: Calling health institutions such as hospitals and clinics to retrieve Client’s medical records for insurance purposes.

The Results Companies, Quezon City — Quality Analyst
JULY 2016 - JANUARY 2018
Responsibilities: Monitoring communications between service agents and customers, identifying flaws in each agent’s service, based on the standardized scoring model and explore industry trends to stay updated on crucial changes.

The Results Companies, Quezon , City — Fraud Analyst
AUGUST 2015 - JULY 2016
Responsibilities: Monitor financial transactions, and other financial documents and analyze the data to identify any potential fraudulent activity.

Work Terms

I am available 3-4 hours everyday.

Rc Tabula
Rc Tabula
Rodriguez, Rizal, Philippines
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