Today, a company cannot become that successful if both Customer service and digital marketing don’t work hand-in-hand. My passion and experience are in customer service and digital marketin

Hi my name is Reham, i graduated from faculty of law, took diploma in intellectual property and copy right.

Work Experience:
•Aug 2009: Oc t2011 – Wadi ElNile for Marble & Granite Co. (Family Business)
Customer Service Specialist
Duties: Meeting clients and met highest possible levels of customer service, Organize Exhibitions

•April 2006:June 2008 – Vodafone
Customer Service Supervisor - Vodafone Egypt
Duties: Managed a team of 19 members, mentored their Quality increased their adherence and conformance
Was one of launched Minsat Application team in Vodafone
Handling call centre floor and Helping other teams by MBWA

•Sep 2005: Mar 2006– Vodafone
Customer Service Representative - Vodafone
Duties: I was primary Customer Service Representative my job was handling inbound calls.

My Certification:
1. Digital Marketing Nanodegree program - Udacity
2. Pmp preparation course - Arab Academy
3. Customer service professional - Raya Academy
4. Web development - IBM

I am hard working, Passionate, detriment, and i love what i am doing.
Feel free to get in touch
Let’s take your business to the next level

Work Terms

$10/hr

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