Objective : Seeking an opportunity in a professionally stimulating environment and gaining valuable experience to increase my productivity.

WORK EXPERIENCE

Infosys BPO Ltd, Bangalore (January 2011-October 2013)

Senior Process Executive- British Telecom. (Inbound Voice Process)

-Placing Orders as per customer requirement
-Making customers aware of the charges for the various services offered by the company
-Providing them the detailed information about the services, the date of delivery of the products and services
-Keeping the customer informed in case of delay in delivering customers requirement
-Getting in contact with the customers through text, mail, or phone to make the customers completely aware of the procedure which is followed to meet their demands
-Focus on each and every customer to make sure that they are happy and achieve customer satisfaction

Visionet Systems Pvt Ltd (November 2013- November 2014)

Process Executive- US Mortgage (Semi-Voice Process, BPO)

-Calling US Government agencies & mortgage companies regarding tax information for real estate properties for concerned orders
-Preparing & sending accurate tax certificates to the clients for various projects
-Focus on each and every order to make sure that the tax amounts are correct, before delivering to the client
-Checking the quality of work performed by other associates and give appropriate feedback

TECHNICAL QUALIFICATION
Expert in MICROSOFT WINDOS, WORD, POWERPOINT, EXCEL and INTRENET.

INTEREST /HOBBIES
Passionate about Music, singing, traveling, writing, playing guitar and interacting with people.

Work Terms

I can work full time and can be communicated through email (rejishkiro@gmail.com).
I have got a paypal account as well with that same email address given.